Lantern · For families

Cyberbullying and online harm: a guide for families

What to look for, what to do if it happens, and who can help. Written for parents and caregivers of children and teens.

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Signs to watch for

Many signs show up around how a child uses their phone, tablet or computer. Your child might:

  • Seem upset, angry or quiet after using their device.
  • Suddenly use their device much more, or stop using it.
  • Hide the screen when you come near, or close apps quickly.
  • Avoid school, friends or activities they used to enjoy.
  • Sleep or eat differently, or seem worried most of the time.

These signs can have other causes. If you notice them, start a calm conversation.

If your child tells you something happened

  1. Listen first. Stay calm and thank them for telling you. Let them know it is not their fault.
  2. Try not to take their phone away. Many teens don’t tell their parents because they expect to lose their device.
  3. Save the evidence. Take screenshots of messages and posts that show names, dates and links. (The one exception is in the box below.)
  4. Block and report. Help your child block the person and report the account or post in the app.
  5. Tell the school. Contact the school counselor or principal. Every U.S. state requires schools to have a bullying policy, and most cover cyberbullying.
  6. Check in again. Keep talking over the following days. If your child seems very low or talks about hurting themselves, get help right away.

Act the same day if:

  • Someone is demanding images or money from your child. Tell your child they are not in trouble. Don’t pay and don’t send anything. Keep the messages and report to the FBI at tips.fbi.gov or 1-800-CALL-FBI, and to the NCMEC CyberTipline at report.cybertip.org.
  • A sexual image of your child was shared, or a fake one was made. Do not save, forward or copy the image, even as evidence. Report it to the CyberTipline and use Take It Down (takeitdown.ncmec.org) to help remove it. Platforms must remove these images within 48 hours of a valid request.
  • Someone threatens violence. If anyone is in danger, call 911. Then tell the school.

Talk early, before anything happens

  • Ask which apps and games your child uses, and who they talk to there.
  • Agree that they can always come to you without losing their phone.
  • Remind them never to share passwords, and to think before posting photos.
  • Show them how to block, mute and report in their favorite apps.

What health and school professionals advise

  • Pediatricians (AAP): most apps are designed to keep children scrolling, not to keep them well. The American Academy of Pediatrics has free family resources on cyberbullying.
  • Psychologists (APA): teach social media skills before your child starts using it, and limit their exposure to hurtful and harmful content.
  • School counselors (ASCA): help students and families with safe, responsible technology use. Your child’s school counselor is a good first call.

Know your state’s law

Lantern explains in plain English what your state’s bullying law says, including whether it covers cyberbullying and behavior off school grounds. Look up your state at saileekrath.com/lantern.

Where to get help

From Lantern by Dr. Sailee Karkhanis Rath, Brooklyn College. General information, not legal advice. Based on Lantern’s digital harm checklist and StopBullying.gov guidance for parents.

Talks for families

Would your school like a family session?

Dr. Rath talks with parent and caregiver groups about keeping children safe online and what to do when something goes wrong. If your school or parent group would like a session, or you have a question about this guide, please get in touch.

Ask about a family sessionAsk a question

Portrait of Sailee Karkhanis Rath, smiling, in a blush pink tie-neck blouse in front of library bookshelves

About the author

Sailee Karkhanis Rath, Ph.D.

Assistant Professor of School Counseling · Brooklyn College, CUNY

Dr. Sailee Karkhanis Rath is an Assistant Professor of School Counseling at Brooklyn College, CUNY, and a Licensed Professional School Counselor. She studies cyberbullying and digital harm and created Lantern.

  • Ph.D., University of Iowa
  • Licensed Professional School Counselor
  • Creator of Lantern

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